Ordering

We recommend using our weekly, current availability for ordering. This is the most up to date listing of our retail ready plants. If needing assistance with ordering please contact your sales representative or the office.

Order Adjustments

We try to ship your order in full, but sometimes due to circumstances out of our control or because items selling out, orders are short. We will try to notify you as soon as possible with any changes we may have to make.

If you have a claim, please notify us by phone, fax or email, (This email address is being protected from spambots. You need JavaScript enabled to view it.), within 24 hours of receiving your order. Hilltop Greenhouses Ltd. is not liable for claims made after that time.

Credit Terms

For credit terms; please request a Credit Application from your sales representative or the office can also assist you with this. 

If you are requesting credit terms; we start processing the application immediately. Please allow 2-4 weeks for it to be completed. In the meantime, your orders can be shipped COD (Cash on Delivery) which is payable by cash, cheque or credit card.

Our terms are net 30 days. Past due accounts are subject to a finance charge of 2% per month.

 

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